Telephone Banking

Get information on your First United accounts any time you want with Telephone Banking.

No matter where you are, day or night, you can:

  • Access account balance information and transaction history
  • Access specific check information
  • Transfer funds between your checking and savings accounts*
  • Transfer funds from your checking or savings to your Line of Credit*
  • Place check reorders**

All you need is an ATM or VISA® Check card, PIN number and a touch tone phone. Signing up is easy! Contact your local Community office today to sign up for this FREE service!

For a detailed look at all of our Telephone Banking functions, check out Our Quick Reference Guide.

Call 1-800-218-1014Visit a Local Branch


*Transfers and withdrawals from certain types of accounts to another account or to third parties by preauthorized, automatic, telephone, computer transfers, check, draft, or similar order to third parties is limited to only six (6) per month or statement cycle. **Fees apply to check reorders.

Additional Features and Services

Text Banking
– Sign up for text banking in the Mobile Banking Center located on your Internet Banking dashboard. Once you're enrolled, you can send a text message to us at 79680 and we'll respond with the info you need! Just use any of the codes below. Message and data rates may apply depending on your contract with your cellular provider.


B – Receive your account balances


H – Get your transaction history for a particular account (will require you to choose an account)


L – Receive the My Bank Mobile banking link for your smart phone


HE or HELP – Receive a link to help content regarding mobile and our phone number to call if you need to chat with us about mobile banking.


S or STOP – Turn off text banking. If you do this and wish to turn it back on, you will need to re-enroll your phone


R – Request an activation code for reactivation of the mobile web


C – Receive a text with a list of these commands


Security Notice – Browser Updates May Be Required To Use Online Banking Solutions

As an ongoing security and protection for your finances, First United deploys and keeps up-to-date many layers of security and encryption protocols to protect your confidential information. Many modern internet browsers support these advanced encryption techniques, however, some older browsers do not. Please note that, beginning May 21st, customers using the unsupported Microsoft Windows XP® and Windows Vista® with Internet Explorer (IE) 6 or 8, will be unable to use our digital solutions and must upgrade to a newer supported version of Internet Explorer, Google Chrome™, or Mozilla Firefox® instead.

Additionally, some end customers using Internet Explorer 10 (IE10) or lower may receive a message from their browser about updating their browser security settings to TLS 1.1 or 1.2. These end customers should enable these protocols on the Advanced tab in IE via Tools > Internet Options to continue accessing digital finance solutions or upgrade to a newer supported version of Internet Explorer.

If you have questions, please contact our Customer Care Center at 1-888-692-2654.