eStatements & Online Documents

Sure, eStatements and other online documents (like tax notices) are greener. But that’s not the only way they’re better than traditional paper documents. Your First United online document notification arrives in your email inbox the moment it’s ready–days faster than traditional mailed documents. So you get your information in a more secure, faster and archived format.

  • No paper, no clutter and less waste
  • 24/7 access to your documents and statements through Internet Banking
  • Review up to 7 years of past statements
  • Download and store your files on your personal computer
  • Reduce your risk of identity theft
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Enrollment Instructions

Ready to enroll? Simply sign-up for Internet Banking, or, if you already have, just log in to your accounts and select "Online documents" located under the Accounts tab in the menu bar. You will be directed to an "Add Online Documents" page; from here you are able to manage your Online Document delivery preferences.

To enroll specific accounts in eStatements

1) Select the "add online documents" link

2) Change the document delivery method to "Online" for each account you would like to enroll

3) Open and review the "Statement Service Agreement and Disclosure"

4) Select the checkbox next to the disclosure

5) Select "Submit"


Security Notice – Browser Updates May Be Required To Use Online Banking Solutions

As an ongoing security and protection for your finances, First United deploys and keeps up-to-date many layers of security and encryption protocols to protect your confidential information. Many modern internet browsers support these advanced encryption techniques, however, some older browsers do not. Please note that, beginning May 21st, customers using the unsupported Microsoft Windows XP® and Windows Vista® with Internet Explorer (IE) 6 or 8, will be unable to use our digital solutions and must upgrade to a newer supported version of Internet Explorer, Google Chrome™, or Mozilla Firefox® instead.

Additionally, some end customers using Internet Explorer 10 (IE10) or lower may receive a message from their browser about updating their browser security settings to TLS 1.1 or 1.2. These end customers should enable these protocols on the Advanced tab in IE via Tools > Internet Options to continue accessing digital finance solutions or upgrade to a newer supported version of Internet Explorer.

If you have questions, please contact our Customer Care Center at 1-888-692-2654.