Our Mission

Our Mission is to Enrich Lives
For more than a century, My Bank First United has served the financial needs of our personal and business customers throughout Maryland, West Virginia, Virginia and Pennsylvania. We are community focused, which allows us the opportunity to truly understand what drives our customers and to create customized solutions to meet their needs.


Our mission is to enrich the lives of our customers, coworkers and shareholders through an unparalleled commitment to the client experience and passionate involvement in the community.


Our Values

  • We value effective communication that is open and honest, continual and timely, at and between all levels and regions of our company.
  • We value employee enablement that is fostered by coaching and feedback, continual opportunities to learn or teach others, and the opportunities to grow and challenge ourselves.
  • We value continuous improvement, or Kaizen, where the opportunity to bring new ideas to existing systems and processes is the key to always improving our client experience, and having a smooth-running and efficient bank.
  • We value our retail customer orientation where we serve as experienced, trusted advisors to our clients, providing valuable products that meet all needs and services that exceeds our clients’ expectations.





Security Notice – Browser Updates May Be Required To Use Online Banking Solutions

As an ongoing security and protection for your finances, First United deploys and keeps up-to-date many layers of security and encryption protocols to protect your confidential information. Many modern internet browsers support these advanced encryption techniques, however, some older browsers do not. Please note that, beginning May 21st, customers using the unsupported Microsoft Windows XP® and Windows Vista® with Internet Explorer (IE) 6 or 8, will be unable to use our digital solutions and must upgrade to a newer supported version of Internet Explorer, Google Chrome™, or Mozilla Firefox® instead.

Additionally, some end customers using Internet Explorer 10 (IE10) or lower may receive a message from their browser about updating their browser security settings to TLS 1.1 or 1.2. These end customers should enable these protocols on the Advanced tab in IE via Tools > Internet Options to continue accessing digital finance solutions or upgrade to a newer supported version of Internet Explorer.

If you have questions, please contact our Customer Care Center at 1-888-692-2654.